Crisis Communications & Reputation Management

Reputations on
the line.

The risks facing organisations today are more varied and extreme than at any time in history. Reputations can be lost in seconds, share prices slashed in minutes, and brand value completely erased if organisations are not prepared for crisis situations or communicate badly when they happen.

Verity Barr
Director
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Verity Barr
Director

Verity is an award-winning corporate communications and PR specialist, passionate about engaging audiences and driving change through impactful and influential communications. Working across both the public and private sectors, she has 20 years’ experience of developing and delivering integrated strategic and creative campaigns that directly meet business objectives and deliver measurable results. Verity leads our national corporate communications team and is also an experienced trainer able to lead media training and crisis management workshops.

Chris Lee
Head of Media Strategy
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Chris Lee
Head of Media Strategy

Chris brings over a decade of senior experience in political strategy, media relations, and campaign management. In his pivotal role as Head of Communications for Greater London, he shaped Sadiq Khan’s 2024 re-election campaign and enhanced Labour’s media and digital outreach across the capital. With notable expertise as Press Officer for Keir Starmer and Deputy Director for Labour in the West Midlands, Chris played a key role in crafting Labour’s narrative and navigating critical media moments in recent years. As Head of Media Strategy, he leads Cavendish Newsroom, a dynamic media service that ensures clients achieve exceptional news coverage across mainstream media, trade press, and broadcast.

Jo Kiernan
Senior Consultant
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Jo Kiernan
Senior Consultant

Jo’s career reflects a deep engagement with Welsh politics and media, contributing significantly to policy development and political strategy in WalesShe ispecialist in policy delivery, legislation, and inter-governmental relations from her time as Senior SpAd to two First Ministers of WalesJo is also part of our crisis comms team having served as a senior journalist and presenter for the BBC and as Political Editor of ITV Wales for over a decade.  

Rhodri Harries
Managing Director Tech and Health
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Rhodri Harries
Managing Director Tech and Health

Rhodri has extensive experience advising major business and consumer facing organisations in the UK and globally. His track record includes leading and co-owning an award-winning agency and sitting on the board as London Deputy MD of a global agency. Career highlights include launching host of hot tech fast growth brands in the UK, developing global initiatives and integrated campaigns and advising on messaging, issues and crisis for many blue chips across of technology and healthcare. Equally at home directing international brand campaigns or advising a UK start-up.

Cathy Owens
Director
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Cathy Owens
Director

Cathy Owens previously worked as a Special Adviser at the Welsh Government, and played leading roles in the Carwyn Jones leadership campaign as well as the successful Yes for Wales campaign in the 2011 powers referendum. She has been a government relations specialist in Wales for over 17 years and advises senior blue chip corporate clients. 

Steph MacLeod
Director
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Steph MacLeod
Director

A proven global communications leader with deep expertise in technology, Steph has represented some of the world’s most iconic brands, held board-level roles at international networks and co-owned an award-winning agency. She creates transformative strategies that demystify innovations like AI, cybersecurity, SaaS, and networking, empowering businesses to harness technology for growth. By bridging innovation and application, she enables clients to effectively engage key audiences from CEOs and investors to IT managers, employees and customers. She also sits on the board of the UK’s Technology Industry Forum.

Patrick Law
Strategic Advisor
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Patrick Law
Strategic Advisor

Patrick Law has 30 years comms and public affairs experience, having designed and led comms teams at Centrica, British Gas, Barratt Developments, and Guinness Partnership. A previous chair and trustee of the UK’s leading fuel poverty charity and a trustee of the Hyde Housing Charitable Trust. Patrick combines consultancy advice with a PhD on Blair’s Downing Street Chief of Staff. He won the Cabinet Secretary’s prize for research on the European Referendum and with Sir Michael Barber wrote a study of Education Secretaries. He has also written a study of how Housing Associations communicate.