The-edit

Communicating AI Effectively.

Director, Steph Macleod, explains how AI plays a part in every aspect of our lives and how you can communicate AI effectively through five simple steps.

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Hear from our experts.

With the five -year anniversary of lockdown just three months away, has the healthcare industry learnt any long-term lessons in terms of communications?

Rhodri Harries.

The pandemic was a crash course in communicating complex health information, underscoring the power of simple, clear language.

From pharmaceutical companies to the local GP, there is clearly more focus now on relatable storytelling and more understanding that audiences – even the informed, switch off when things get technical. That said many brands and institutions are still missing the mark on this.

Kerry Lennox.

Five years on, trust and transparency are still paramount, but maintaining trust in information or data that is evolving has become an even greater real-time challenge.

Brands need to understand and acknowledge people’s doubts, feelings and fears in a crisis and other fast-moving situation. The lesson on the importance of this in comms strategies alongside conveying scientific facts are still being learnt.