Vital Text HARDHAT to 85258 Service Launched

Written by

Stephen Pomeroy


Our charity partner, The Lighthouse Construction Industry Charity is adding another route to vital wellbeing support by launching their text HARDHAT to 85258 service to provide immediate support to the construction community.

This latest addition to the charity’s extensive portfolio of support services, launched on 1st February and underpins their mission that no construction worker or their family should be alone in a crisis.

The text HARDHAT to 85258 service will complement their existing 24/7 Construction Industry Helpline and Helpline App and offers immediate support to those who feel more comfortable texting with someone rather than holding a one to one telephone conversation.

Just like the charity’s helpline, the text HARDHAT to 85258 service is available at any time of the day or night and offers free, anonymous and confidential support to anyone in the industry who is feeling overwhelmed, stressed, anxious, suicidal or simply struggling with everyday life.

Individuals can access support simply by texting the word HARDHAT to 85258. This will put them in touch with trained volunteers who will ask for a little more information about what the problem is, with the individual sharing what they feel comfortable with. The volunteers listen without judgement and can provide support and guidance on a huge variety of issues including; feeling anxious, relationship problems, loneliness and isolation, abuse, addiction, depression, bullying and harassment, self-harm, and suicidal thoughts and feelings.

The text conversation will only finish when the volunteer has helped the person to reach a calm and safe place. They will also be able to provide a plan so that users can understand how to help themselves going forward and signpost to further resources or tools to provide more expert support.

Bill Hill, CEO of the Lighthouse Construction Industry Charity said:

Our new text HARDHAT to 85258 service comes at a time when many are still struggling on a daily basis with debt, anxiety and family issues. Some things are returning to normality but there are still far reaching consequences and underlying problems that remain as a result of the Covid 19 pandemic.

Last year our charity supported 2788 families, an increase of 23% on the previous year and we delivered £1,077,015 of charitable giving to our construction community. This support ranged from making sure there was a meal on the table for families and paying household bills, helping with debt and financial issues, and providing quick access to professional counselling sessions. We cannot stress enough that it really doesn’t matter how small or large you think your problem is, there is always support available and we can provide that help through the channels that people feel most comfortable with.

If you need help or support now, or know someone that does, you can call the charity’s 24/7 Construction Industry Helpline on UK 0345 605 1956, ROI 1800 939 122, visit The Lighthouse Construction Industry Charity or text HARDHAT to 85258.


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